Our Privacy Policy

Welcome to VIA SHIPS Commodity Trading House (AL-SAFAN AL-ABRAH), a service offered by VIA SHIPS Commodity Trading House (“VIA SHIPS,” “Company”, “we,” or “us”). Our Privacy Policy outlines how VIA SHIPS and its affiliates gather, use, share, and safeguard information related to our Trading platform (the "Service"), as well as your options regarding the collection and use of your data. The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important for VIA SHIPS Commodity Trading House to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, VIA SHIPS Commodity Trading House follows different principles in accordance with worldwide practices for customer privacy and data protection.

·         We won’t sell or give away your name, phone number, email address or any other information to anyone.

·         We’ll use state-of-the-art security measures to protect your information from unauthorized users.

Notice

 We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. We use your Personal Information for four primary purposes:

·         To make the site easier for you to use by not having to enter information more than once.

·         To help you quickly find software, services or information.

·         To help us create content most relevant to you.

·         To alert you to product upgrades, special offers, updated information and other new services from VIA SHIPS Commodity Trading House.

Policies

  1. Personal Data and Processing

    When you sign up or interact with us, we may gather specific details such as your Full Name, Phone Number, Nationality, and Email-Address. To function effectively and provide you with tailored services, we may process your Personal Data. Processing includes activities such as collecting, recording, storing, organizing, updating, modifying, retrieving, using, sharing, and disclosing your data. If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services. If you do not want us to communicate with you about other offers regarding our products or services by email, you may select the option stating that you do not wish to receive marketing messages from us.

     

  2.  Your Personal Data

    We may gather and process your Personal Data as needed to deliver high-quality, personalized products and/or services. The types of Personal Data we may collect, and process include:

    • Identifying information: such as your name, date of birth, nationality, photos, video recordings, passport, national ID, or Iqama.

    • Contact information: including your address, phone numbers, and email.

    • We may collect your Personal Data through various means, including:

    • When you apply for a product or service on our website or via other channels like phone calls or direct interaction with one of our staff members.

    • When you provide your data online or through other communication methods such as email, phone calls, or in-person visits to our branch.

  3.  Data Security

    We strictly protect the security of your personal information and honor your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

    Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

    You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

  4.   Enforcement

    If for some reason you believe we have not adhered to these principles, please notify us by email at hello@viaships.co, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

  5.  Social Media

    We maintain channels, pages, and accounts on social media platforms to communicate, assist, and engage with you, aiming to enhance our services. However, please avoid sharing any personal information on our social media sites. If you need to get in touch with us, kindly contact us directly. VIA SHIPS Commodity Trading House is not liable for any information shared on those platforms, except for content posted by our employees on our behalf.

     

  6.  Changes to this Policy

    We may occasionally update this policy to align with our current practices and to ensure compliance with relevant laws. If we implement significant changes to how we collect, use, store, or share your personal information, we will inform you through our website or by sending an email to the address linked to your account. We advise you to periodically review this page to stay informed about any updates.

  7. Contact Us

    It is important to us that your Personal Data remains accurate and current. Please notify us if any of the information we hold about you changes during your relationship with us. If you have any questions, feedback, or requests regarding this Policy, or if you wish to exercise any of your rights mentioned above, please reach out to us at: